Top up and gift card redemption

Your platform balance (credits) is deducted by actual usage. Top-ups live on the "Credits" page in the console, with two channels: buying a gift card on BuffBuff and redeeming it (recommended, fully available), and the direct payment channel on the page (subject to its actual availability).

Option 1: BuffBuff gift card (recommended)

1. Open the "Credits" page in the console and click "Add credits".
2. Choose "Buy via BuffBuff" and pick a fixed-denomination gift card.
3. Complete the payment on BuffBuff to receive a gift card redeem code (or a purchase link).
4. Back on the platform "Credits" page, enter the code in the redeem box and click "Redeem".
5. On success, credits arrive in real time — the page shows the amount added and your new balance.

Redemption notes

• Treat the code like cash: it is tied to your BuffBuff order — never share it publicly or forward it to others.
• Each code can be redeemed successfully only once; repeated submissions are rejected.
• Common failure messages:
  • "Invalid redeem code format" — check that the code was copied in full, with no extra spaces;
  • "Redemption failed" — the code is invalid, already used, or expired; if the code is definitely intact and it keeps failing, contact support;
  • Busy-system message — just retry later; your balance is never double-deducted.

Option 2: direct payment

The "Credits" page also offers direct payment (Visa / Mastercard / American Express cards, plus digital wallets in some regions). The minimum purchase is $5, and credits arrive once the payment is confirmed. Availability of this channel is subject to what the page shows.

Verifying after top-up

• The "Credits" page and the account overview show your current balance;
• The "Usage" page in the console lists per-call consumption details for reconciling with your own accounting;
• A successful redemption is reflected in the balance immediately — nothing to wait for.

Note: spending limits are configured per API key (see Create an API key) and are independent of the account balance — topping up does not automatically raise a key's limit.